Skip to main content

Privacy Policy

Last updated: November 2025

Introduction

Welcome to PixelRipple Platform ("PixelRipple", or the "Platform"), which includes the PixelRipple web application, desktop software, official website, and any other features, functionalities, or services provided now or in the future (collectively the "Services").

We value your privacy and are committed to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, share, and safeguard your personal information when you access or use the Services, including any site or platform that links to this Policy.

This Policy describes:

  • The types of personal information we collect and how we collect it;
  • How we use your personal information and the legal bases for doing so;
  • How we share your information and with whom;
  • Your privacy rights under applicable laws, including GDPR and U.S. privacy laws (such as CCPA/CPRA); and
  • How we protect your information and how long we retain it.

By accessing or using the Services, you acknowledge and agree to this Policy and our Terms of Service. If you do not agree, please do not use our Services.

Please note that this Policy does not cover third-party products, services, websites, or content ("Third-Party Services"). These are subject to their own privacy policies, and we recommend reviewing their privacy statements before using them.

1. What Information We Collect

We may collect the following information from and about you, including information that you provide, automatically collected information, and information from other sources.

Information You Provide

When you interact with our Services, you may provide certain personal information voluntarily, including but not limited to:

  • Registration Information: When you register for an account, we may collect details such as your username, password, date of birth (where applicable), email address, and/or telephone number.
  • User Content: We collect the content you create, upload, generate, or otherwise make available through the Services. This may include profile information (such as nickname and avatar), user-generated content, images, prompts, and any other material you create and/or share using the Services.
  • Payment Information: When you purchase Paid Services, we use third-party payment processors to handle your payment transactions. We do not store your full payment card details, but we may retain transaction confirmation or records required for compliance and accounting purposes.
  • Correspondence Information: When you contact us for support, feedback, or inquiries, we collect the information you choose to provide, including the content of your messages and any associated details.
  • Surveys and Promotions: With your consent, we may collect information when you participate in surveys, research studies, promotions, marketing campaigns, or events that we organize or sponsor.

Information We Collect Automatically

When you interact with our Services, including when you browse without creating an account, we automatically collect certain information about your device and usage patterns. This may include:

  • Technical and device information: We may collect details such as your IP address, browser type, user agent, mobile carrier, time zone, device identifiers, device model, operating system, network type, and screen resolution.
  • Usage information: We log information about your activity within the Services, including the pages or content you view, the duration of your interactions, access times, navigation paths, clicks, searches, and the referring URL.
  • Location Information: We may infer the general geographic area from your device's IP address or similar network signals. We use this information to help protect your account, apply regional settings, comply with geo-based legal requirements, and improve the relevance and quality of the Services.
  • Cookies and Similar Technologies: We use cookies, mobile IDs, and other similar technologies to operate and optimize the Services. You can manage or disable cookies through your browser or device settings.

Information From Other Sources

If you choose to register for or access the Platform using a third-party account (such as Apple or Google), we may receive certain information from that third party, including your username, public profile details, and any other information you authorize the third party to share with us.

2. How We Use Your Information

We may use your information to operate, provide, support and administer the Platform and Services, enable their features, secure your account, and to fulfill, enforce, and comply with our Terms of Service. In particular, we use personal information for the following purposes:

  • Verify eligibility and age requirements to ensure you are legally permitted to use the Services.
  • Provide, operate, and maintain the Services, including core functionality and account features.
  • Fulfill your requests for products, Services, functionality, support, and information.
  • Display, recommend, or otherwise promote your content to other users, consistent with your settings and the design of the Platform.
  • Communicate with you, including sending notices about changes to the Services, Terms, or policies.
  • Provide customer support and respond to questions, requests, complaints, and feedback.
  • Process transactions and support sales, promotions, purchases, subscriptions, refunds, and related user support functions.
  • Protect the Platform and our community by safeguarding security and defending our legal rights, property, commercial interests, and those of our affiliates, users, and the public.
  • Enforce our terms, conditions, and policies and meet legal and regulatory obligations.
  • Detect, investigate, and help prevent abuse, fraud, and illegal activity, including scanning, analyzing, and reviewing User Content for policy violations.

Legal Bases for Processing (GDPR)

Where the GDPR or other data protection laws apply, we process personal information under one or more of the following bases:

  • Performance of a Contract: We process personal information as needed to enter into, perform, and administer our Terms of Service with you.
  • Consent: We rely on your consent where required by law or where we offer optional features. You may withdraw your consent at any time.
  • Legal Obligations: We process personal information to comply with laws and regulatory requirements.
  • Legitimate Interests: We process personal information where necessary to pursue our legitimate interests, provided those interests are not overridden by your rights and freedoms.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with third parties for the purposes described in this Policy and as permitted by law. This may include:

Service Providers or Business Partners

We engage trusted third-party vendors and partners to help us operate, improve, and support the Services. These may include payment processors, hosting and cloud service providers, analytics providers, and marketing partners. All such third parties are bound by strict contractual obligations to process data only on our behalf and in accordance with this Policy.

Our Corporate Group

We may share your information with companies within our corporate group to operate and optimize the Services, improve products and features, and conduct internal reporting and business planning.

Legal and Compliance Obligations

We may disclose your information to law enforcement, regulators, courts, or other third parties when we believe in good faith that disclosure is necessary to comply with applicable law, enforce our Terms of Service, detect and prevent fraud, or protect the rights, property, or safety of our company, users, or the public.

Sale or Merger

Your information may be shared or transferred in connection with a corporate transaction, such as a merger, acquisition, or sale of assets. If such a transaction occurs, we will require the recipient to honor this Privacy Policy or provide equivalent protection.

International Data Transfers

The personal information we collect may be stored and processed on servers located outside the country where you reside. When we transfer your personal information across borders, we do so in compliance with applicable data protection laws and implement appropriate safeguards to protect your information.

4. Your Rights and Choices

You can view and update most of your profile information at any time by signing into your account. Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access and Confirmation: You can request confirmation as to whether we process your personal information and obtain a copy of the data we hold about you.
  • Rectification: You have the right to request that we correct inaccurate or incomplete personal information.
  • Erasure ("Right to be Forgotten"): In certain circumstances, you can request that we delete your personal information, subject to legal or contractual obligations.
  • Restriction of Processing: You may request that we limit the processing of your personal information in specific situations.
  • Data Portability: Where technically feasible, you can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw it at any time.
  • Opt-Out of Sales and Targeted Advertising (U.S. Residents): If you are covered by U.S. state privacy laws such as the CCPA/CPRA, you may have the right to opt out of the sale or sharing of your personal information.
  • Objection to Processing: In some cases, you may object to our processing of your personal information, including for direct marketing purposes.
  • Complaints: You have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

If you have questions about these rights or how to exercise them, please contact us at hello@pixelripple.ai. We will respond to your request in accordance with applicable laws.

5. Data Security

We take reasonable and appropriate technical and organizational measures to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your information transmitted via the Services; any transmission is at your own risk.

To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

6. Data Retention

We generally retain your information for as long as it is necessary to serve the purpose(s) for which such information was collected, including to provide you with the Services. However, there are occasions where we are likely to keep this information longer in accordance with our legal obligations or where it is necessary for the establishment, exercise, or defense of legal claims.

After you have terminated your use of our Services, we may store your information in an aggregated and anonymized format. We may also retain any information as reasonably necessary to comply with our legal obligations, to allow us to resolve and litigate disputes, and to enforce our agreements.

7. Information Relating to Minors

The Services are not directed at children under the age of 13 (or equivalent minimum age in the relevant jurisdiction). If you believe that we have personal data about or collected from a child under the relevant age, please contact us at hello@pixelripple.ai.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by means of a notice within the Services or by other reasonable methods. The "Last Updated" date at the top of this Policy indicates when the changes take effect.

We encourage you to review this Policy periodically. By continuing to access or use the Services after the effective date of an updated Policy, you agree to the revised terms. If you do not agree with the updated Policy, you should discontinue using the Services.

9. Contact Us

If you have any questions or concerns about this Policy or our practices related to the protection of personal information, please feel free to contact us at hello@pixelripple.ai.

We aim to respond to privacy requests within 15 days after verifying your identity. For complex requests, we may require additional information to assist you effectively.

Please contact us first if you believe we have processed your personal information in a manner inconsistent with this Policy or applicable law. We will review and address your concern as promptly as we reasonably can.

This does not affect your right to:

  • Lodge a complaint with your local data protection authority (for example, in the EEA, UK, or Switzerland).
  • Pursue other remedies available to you under applicable law or under the dispute resolution process described in our Terms of Service.