Skip to main content

Terms of Service

Last updated: November 2025

Thank you for choosing to use the PixelRipple Platform ("PixelRipple", or the "Platform"), which includes the PixelRipple web application, desktop software, official website, and any other features, functionalities, or services provided now or in the future (collectively the "Services").

1. Your Agreement to these Terms of Service

These Terms of Service (these "Terms" or the "Agreement"), as may be updated from time to time, govern your access to and use of the Platform and Services. They form a legally binding agreement between you and us. For the purposes of these Terms, "you" and "your" refer to you as the end-user of the Services.

By accessing or using the Services, you agree to be bound by these Terms. Please read them carefully, particularly the provisions in bolded and ALL CAPS, which highlight key legal terms and conditions. You must accept all the terms and conditions set forth in this Agreement before using the Services. If you do not agree to any part of these Terms, you must immediately stop using the Services and refrain from proceeding further.

Your access to and use of the Services are also subject to our Privacy Policy as well as any additional guidelines or rules that may be made available to you from time to time. The terms of these documents will be posted through our Services or otherwise notified to you, and they are incorporated herein by reference.

2. Changes to these Terms

To improve your experience and ensure the safety and performance of our Services, we may update, enhance, or modify the Services from time to time.

We also reserve the right to revise these Terms as necessary to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will make reasonable efforts to notify you—for example, by posting an update on the Platform or sending a notice to your account email. We will also update the "Last Updated Date" at the top of these Terms to indicate when the changes take effect.

It is your responsibility to review these Terms periodically. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services immediately.

3. Account and Registration

3.1 Account Requirements

To access and use many of the Services provided through the Platform—including, for example, the image generation and design features of Pixelripple—you must first register for an account. When creating an account, you must provide accurate, current, complete, and truthful information. You are responsible for maintaining the accuracy of your account information at all times.

3.2 Eligibility

You must be at least 13 years of age, or the minimum age required in your jurisdiction, to use the Services. If you are under the age of 18 (or the age of majority in your jurisdiction), you may only use the Services with the permission and under the supervision of your parent or legal guardian. By using the Services, you confirm that your parent or legal guardian has reviewed and agreed to these Terms with you.

3.3 Account Security and Responsibility

You acknowledge and agree to the following:

  • Account security: You are solely responsible for maintaining the security and confidentiality of your account credentials, including your username and password. You must not share your login information with any third party.
  • Account activity: You are solely responsible for all activities that occur through or under your account.
  • Monitoring: We may, but are under no obligations to, monitor activities occurring under or through your account. We are not liable for any loss or damage arising from any unauthorized access to or use of your account.

We reserve the right to temporarily suspend, permanently terminate, or otherwise restrict your account, with or without notice, at any time and for any reason, including but not limited to:

  • If you violate any provisions of these Terms or any applicable laws;
  • If your account activity may cause harm to us, other users, or third parties, or infringe any third-party rights;
  • In response to lawful requests from law enforcement or regulatory authorities;
  • Due to technical, operational, or security-related issues;
  • If your account has been inactive for a prolonged period of time.

If you no longer wish to use or access the Platform and our Services, you may request to delete your account by contacting us at hello@pixelripple.ai. Upon termination, your access to the Platform and the Services will be discontinued.

4. User Conduct and Prohibited Activities

4.1 Prohibited Use

You agree to use the Services solely for lawful purposes and only as expressly permitted under these Terms and applicable laws. You shall not use the Services, directly or indirectly:

  • To exploit, harm, or attempt to exploit or harm minors in any manner;
  • To generate or disseminate verifiably false or misleading information with the intent to cause harm;
  • To generate, distribute, or misuse personally identifiable information in a way that could harm an individual;
  • In any manner that infringes, misappropriates, or otherwise violates the intellectual property, privacy, publicity, or other legal rights of any third party;
  • To defame, harass, intimidate, threaten, or otherwise disparage any person or group;
  • For fully automated decision-making processes that may adversely affect an individual's legal rights or entitlements;
  • In any way intended to discriminate against or harm individuals or groups based on personal characteristics or social behavior;
  • To provide medical advice, diagnoses, treatment recommendations, or interpretations of medical results;
  • To generate or use information in connection with the administration of justice, law enforcement, immigration, or asylum proceedings.

4.2 Technical Restrictions

You agree that you will not, and will not permit or encourage any third party to:

  • Copy, reproduce, modify, translate, adapt, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of the Services;
  • Remove, alter, obscure, or tamper with any copyright, trademark, patent, or other proprietary rights notices;
  • Sell, license, sublicense, lease, assign, distribute, or otherwise commercially exploit any part of the Services without our express prior written consent;
  • Use any robot, spider, scraper, crawler, or other automated means to access, extract, or harvest information or data from the Services;
  • Upload, transmit, or distribute any viruses, worms, trojan horses, ransomware, spyware, or any other malicious code;
  • Interfere with, disrupt, or attempt to gain unauthorized access to the operation of the Services, servers, or networks.

5. Content and License

5.1 Content

You may provide input to the Services ("Input"), and receive output generated by the Services based on that Input ("Output"). Together, Input and Output are referred to as "Content". Content may include prompts, text, URLs, code, images, videos, data, datasets, documentation, or any other materials you submit to or receive from the Services.

5.2 Ownership of Content

Subject to applicable law and the rights granted under these Terms:

  • You retain all ownership rights, including copyright, in your Input; and
  • As between you and us, you own the Output generated by the Services in response to your Input.

5.3 License Grant to Us

By using the Services and submitting or generating Content, you grant to us and our affiliates, service providers, developers, and third-party partners a non-exclusive, worldwide, royalty-free, sublicensable, transferable, irrevocable, and perpetual license to use your Content solely to the extent necessary to:

  • Operate, provide, maintain, improve, and develop the Services;
  • Ensure the functionality, security, and integrity of the Services;
  • Comply with applicable laws, regulations, legal obligations, or law enforcement requests;
  • Enforce our Terms, policies, and rights.

5.4 Representations and Warranties

By accessing or using the Services, you represent and warrant that:

  • You have all necessary rights, licenses, consents, and permissions to provide Input to the Services;
  • You are solely responsible for Your Content, including its legality, reliability, accuracy, and appropriateness;
  • Your Content does not violate any applicable law, regulation, or third-party rights.

5.5 Disclaimer Regarding Artificial Intelligence Output

Artificial intelligence and machine learning are complex and continually evolving technologies. While we strive to improve the accuracy, reliability, safety, and usefulness of our Services, you acknowledge and agree that the Services may produce content that is imprecise, incomplete, outdated, or otherwise inaccurate due to the inherent limitations of these technologies.

By using the Services, you understand and agree to the following:

  • Output Is Not Guaranteed to Be Accurate: The Output generated by our Services may not always reflect real people, places, facts, or current events.
  • Independent Evaluation Is Required: You are solely responsible for evaluating the accuracy, completeness, legality, and appropriateness of any Output for your specific use case.
  • No Use for High-Stakes Decisions: You may not use any Output relating to an identifiable individual in a manner that could have a legal, financial, reputational, or material impact on that person.
  • Views Not Endorsed: The Output generated by the Services is produced algorithmically and does not represent the views, values, or opinions of us.

6. Paid Services and Payments

6.1 Paid Services

Depending on your region, we may offer certain features or functionalities free of charge ("Free Services"), while others may require payment before access is granted ("Paid Services").

The scope, features, pricing, and applicable terms of each Paid Service are described in detail on the corresponding product or purchase page within the Platform. You are responsible for reviewing those details before purchasing or subscribing.

6.2 Purchase and Subscription Terms

You may purchase or subscribe to our Paid Services by paying the applicable subscription or one-time fees in advance, along with any required taxes. Payment methods and processing will be governed by the terms of the respective platform you use.

6.3 Renewal and Cancellation

  • If you select a fixed-term subscription, it will automatically expire at the end of the term.
  • If you select an auto-renewing subscription, it will automatically renew for the same duration as the previous term unless you cancel before the current term ends.
  • To avoid future charges, you must cancel your subscription before the renewal date.

6.4 Refund Policy

Since the subscription services we provide are virtual goods/services, unless otherwise stipulated by the laws and regulations of your country or region, we will not provide refunds for subscription goods/services purchased more than 7 days ago; if you have actually used the subscription goods/services, we will not be able to support any refund requests.

To request a refund, please contact us at hello@pixelripple.ai. Refunds will be issued using the same payment method you used to make the purchase.

7. Intellectual Property Rights

We respect intellectual property rights and expect our users to do the same. We reserve the right, at our sole discretion and without prior notice, to:

  • Remove any content that infringes (or is alleged to infringe) on intellectual property or publicity rights;
  • Block access to the Services;
  • Terminate the accounts of repeat or serious infringers;
  • Take any other action we deem appropriate to protect rights and comply with the law.

If you believe your intellectual property rights have been infringed, please contact us at: hello@pixelripple.ai.

8. Third Party Services

The Services may incorporate or rely on third-party services, including but not limited to third-party large language models ("LLMs") and APIs.

When using these third-party services, you agree to comply with any applicable terms and conditions imposed by those third parties. To the fullest extent permitted by law, any dispute you may have with a third party arising from your use of their services is solely between you and that third party.

Some Services may be powered by third-party LLMs. We do not create or control the Output generated by these third-party providers and are not responsible for any content produced or made available through them.

9. Disclaimer of Warranties

The Services and all materials and content available through the Services are provided "as is" and on an "as available" basis. WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND. IN PARTICULAR, WE DO NOT REPRESENT OR WARRANT TO YOU THAT:

  • YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY INTENDED RESULTS.
  • YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR OR WILL NOT CONTAIN HARMFUL CODE.
  • ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE COMPLETE, ACCURATE, UP TO DATE, OR RELIABLE.

We may change, suspend, withdraw or restrict the availability of all or any part of the Services for business and operational reasons at any time without notice.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES;
  • OUR MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES SHALL BE LIMITED TO THE AMOUNT YOU HAVE PAID TO US WITHIN THE LAST TWELVE (12) MONTHS OR FIFTY US DOLLARS (USD $50), WHICHEVER IS HIGHER.

11. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS PIXELRIPPLE, OUR PARENTS, SUBSIDIARIES, AFFILIATES, LICENSORS AND THIRD-PARTY PARTNERS, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS OR DEBT, AND EXPENSES ARISING FROM YOUR USE OF THE SERVICES OR YOUR VIOLATION OF THE TERMS.

12. Dispute Resolution and Governing Law

12.1 Dispute Resolution

Unless otherwise specified in applicable laws or regulations, all claims or disputes arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the state or federal courts located in San Francisco County, California.

12.1.1 Waiver of Jury Trial and Class Actions

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PIXELRIPPLE EACH WAIVE ANY RIGHT TO A TRIAL BY JURY AND AGREE THAT ANY CLAIMS WILL BE BROUGHT INDIVIDUALLY, AND NOT AS PART OF A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

12.2 Governing Law

Except as otherwise specified in applicable laws or regulations, these Terms and any dispute arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws rules.

13. Contact Information

If you have any complaints, suggestions or other questions on these Terms, please contact us through email at hello@pixelripple.ai.

We will review the issues involved as soon as possible and reply to you in a timely manner after verifying your identity.